FAQs
What is the turnaround time for projects?
Photography projects are generally completed within a 7-day timeframe.
Video projects are generally completed within a 10-day timeframe.
Impacts to delivery:
– Advanced Editing
– Custom projects
– Special Requests
– Seasonal Demands
What are the terms and conditions for payment?
Payment is required upon project confirmation/completion, while larger projects may require a deposit to secure resources. When applicable, we adhere to the accounts payable guidelines of larger companies.
Payments are accepted through Zelle, checks, ACH and Paypal.
Are there any specific types of projects that you do not provide services for?
Our primary focus is on commercial projects. We do not offer consumer-related services, such as weddings, birthdays, and anniversaries.
Can you accommodate for specific location or studio requirements?
Our studio is equipped to handle a wide range of projects. We also have resources to manage larger or location-specific projects.
What rights or usage licenses are included?
Our deliverables are primarily tailored for online usage, and as such, we offer an unlimited usage license without any royalties. We are flexible to accommodate for print and broadcast licensing if required.
Who retains the copyrights?
Photographers/Videographers maintain the copyrights photos and videos. These cannot be resold to any third party without obtaining our prior written permission. However, we do have options to allow for the transfer of copyrights.
Do you require a deposit?
We do not require a deposit for most projects. For projects that involve upfront resources, locations or equipment allocation, we may request a deposit to secure the necessary arrangements.
Can you provide assistance with models or styling?
We have established partnerships with agencies and freelancers to fulfill these requirements for various projects.
What is your process for delivering the final images or videos, and in what format?
We utilize Dropbox as our main platform for delivering images and videos. We are capable of delivering content at much higher resolutions for both images and videos. However, complying with most general platform requirements, images are delivered with a resolution of 2000 pixels on the shorter side, while videos are delivered in 1080 resolution.
Do you have a team or do you work alone?
Although I am a single owner and operator, I frequently collaborate with freelancers, crew members, and other resources to manage project requirements.
Can you assist with concept development and creative direction?
We have expertise in conceptualizing and providing creative direction for projects. Depending on the specific requirements, we have the ability to engage industry experts to ensure the best results.
How do you handle revisions during the editing process?
As part of our final editing process, we incorporate reference images and videos. However, it is essential to understand that these references serve as a guiding tool and are not intended to be replicated exactly. We meticulously review the “proof” versions during the evaluation phase and make any necessary adjustments to ensure that the desired outcome is achieved.
Throughout the review period, you have the opportunity to communicate with us and request alterations to the Content, which may involve reshoots, edits, or the inclusion of additional photos. We are committed to accommodating your requests, and upon your inquiry, we will provide reshoots or perform edits at no additional cost, subject to the following circumstances.